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Skip's Outdoor Accents

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Customer Testimonials

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Quality and Price:
Compared detailed construction specs for a 12x14 shed from Reeds Ferry, Post Woodworking, and Skip's Outdoor Accents.  Just as an example, the roof shingles and flooring that were standard with Skips were upgrades with the other two.  For the same shed, Skips was at least $1,200 less than the other two.  Did the same comparison with other sheds advertised online, again, Skips won hands down - both in quality and price.
Sales Experience:
Bought my shed at the Sutton Store.  Don, the manager, was terrific.  Patient, knowledgeable, greate advice on options.  Explained pricing, specials, etc.. No problem holding my shed at the store for several weeks until I could take delivery at my new house.
Delivery:
When Joe delivered the shed he couldn't have been nicer. And what a pro. He placed the shed on the pad in the back of the house and leveled it like it was a toy. Very impressed with his skill.
Customer Service
Had to return the cupola and weathervane I bought with the shed. No problem. Don and Skips' management gave me a total refund. Had the refund check within a week as well.
- Jim

 

 

 

 

The two men that delivered our shed were wonderful and their work ethic was spot on. Their professionalism and accuracy was outstanding.
– S. Broga Ludlow, MA

 

 

 

I just wanted to let you know that we are very happy with the quality of our new shed and the delivery service you provided. Special thanks to Don in your Sutton office for the help with the shed design, trade-in and keeping up with all of our email. It was a pleasure dealing with you.
– Lynne and Joel Soukup, Westborough MA

 

 

 

I just want to reach out to let you and your staff know how completely impressed I was with the purchase and delivery of my shed. I cannot express enough how much it meant to me that you guys actually answered my phone calls and text messages, kept me up to date of weather conditions for picking the best delivery date, gave guidance on preparing and leveling my ground in preparation for delivery and showed up on the date and time promised. Of all the things I have purchased, this was by far the BEST CUSTOMER SERVICE I have ever experienced. I am very glad that I came across your name and will highly recommend you to anyone I know looking for an outdoor structure. Thank you again.
- Sue Reznak, Watertown, CT

 

 

 

Professional delivery. Very impressed. They didn't just drop and go. Checked level and made the minor adjustments needed. Glad I bought from Skips at the Big E.
- David Lieberman from Enfield, CT

 

 

 

Hello Rich and Julie! We spent all day yesterday setting up the barn after your wonderful guys delivered it to us. It is all beyond perfect! Flawless delivery. They were very helpful in putting it in EXACTLY the correct spot. They couldn't have been nicer! And the little stall is precious! A builder/friend of mine who has been here creating the pad for the structure couldn't believe the quality; he kept going on and on about it. Thank you! thank you for working with me, for all the phone calls, for being so agreeable. And please send the Amish a big thank you for doing this so quickly. We are thrilled! As soon as the pony arrives I will take some photos and send them over to you. Until then, all best wishes.
- Maria from Sheffield, MA

 

 

 

Rich I apologize that I have not been able to contact you since we had the shed moved. I wanted to make sure you were aware that the guys who handled the move did an unbelievable job. The gentleman I bought the shed from was very appreciative of how thoughtful your guys were of his property and the job they did with the drop off was above and beyond once they delivered it to our house. I was not able to be at either location for pickup or delivery so such fine customer service is peace of mind. I would whole heartedly serve as a reference for Skip’s as well as use you all again. As a bonus I realized that the shed I purchased is one of Skip’s so I know it will give us years of great functionality. Again I apologize for not getting this to you sooner but I really appreciate your help as well as the professionalism of the rest of the Skip’s team. Thank you.
- John from Hartford, CT

 

 

 

Those delivery guys were great! They were experts at what they did. I will let everyone know to buy from Skip's.
- B. Nell from Longmeadow, MA

 

 

 

Just a quick note to say thank you for the well made product and the exceptional deliver/set up service. Joe, the gentleman who delivered and set up our shed could not have been better. He positioned the shed, leveled it, answered all of our (I'm sure repetitious and annoying) questions, and even trimmed a couple of low hanging branches. Please pass on my appreciation to Joe. Thanks again.
- Jim Moulton

 

 

 

Hello to the staff at Skip's ~ Michelle, Scott, Tom, and the others... Just Wanted to extend our appreciation and THANKS for the wonderful service you provided us for our 'special order' shed and especially when it had to be rebuilt according to the original specifications. Your TV ad says you 'make it right' and you sure did with 'quickness', and we THANK YOU. All of the delivery people were so courteous and professional, and we appreciated their care and concern. We would be happy to recommend your business to any customer who is looking for the type of service and products you provide.
- Everly and Frank Trabucco from East Longmeadow, MA

 

 

 

Our picnic table was delivered today. The driver was very helpful , even though he had to do all the work himself and it was raining. The larger size picnic table is very nice, thanks again.
- The Tessier Family from Indian Orchard, MA

 

 

 

My shed was delivered on 5/29 and I must tell you all it was a day I shall never forget. Your Techs made it all so easy, they intently listened to my concerns, reassured me all would be well, and performed flawlessly. Oh ya, we also had a few good laughs. Please tell them thank you for me, and thank you all for excellent service and an excellent product.
- B. Johnson from Barre, MA

 

 

 

I want to thank you again for the great customer service I had from Skip's. In a time when we have numerous choices as consumers, it is rare to find an online shop that has an individual answer the phone who knows the products. Not only did I get a live person who could answer my questions, she could give me a few tips on assembling the chiminea I was interested in because she had put them together herself. Skip's was incredibly helpful and customer oriented. I will recommend you again.
- K. WIlliams from Washington, D.C

 

 

 

I received my shed this morning, and it is great! The two delivery gentleman were awesome and we had great customer service from the time of ordering to delivery. I will tell everyone I know to go to Skips. Thank you so much!
- R. Allen from Tolland, CT

 

 

 

We recently purchased an 8x12 foot shed from Skip's. We had to purchase the shed in kit form and have it assembled in our yard. The shed was assembled this past weekend and the two gentlemen that did the work were fantastic. They could not finish the job on Saturday and came back to complete the job on Sunday. These guys were accurate and neat and the shed looks great. These guys made Skip's look good and they deserve a bonus for a job well done.
- D. Gasparini from Chicopee, MA

 

 

 

Yesterday, I received the 12' gazebo. Joe, the driver, installer, etc... was excellent. I was very impressed and grateful for his hard work, precision, and professionalism. Also, Cheryl, in the Sutton store, was very knowledgeable and friendly. I hope you recognize them and appreciate their efforts. Thanks again.
- D. Lynsky from Franklin, MA

 

 

 

I went to the Sutton, MA. office on Monday and had a shed on Tuesday, you don’t get any better then that! The sales people were great there and the man that delivered it and set it up really knew what he was doing, never mind how good he hooked it into the site, my friend saw the name plate that said Skip's and said that he never heard one bad thing about you people, so I would say that says it all. My friend, B. Birkbeck from Spencer told me to go to you guys and I am glad he did. Thank you.
- J. Toomey from Spencer, MA

 

 

 

You guys have been nothing shortly of spectacular!! All our business and friends and family will be coming to you, Thanks!
- B. Johnson from Barre, MA

 

 

 

Dear Skip and family, I just wanted to comment on what a pleasure it was doing business with you all. The shed that we ordered was perfect and delivered when promised. It was a very nice experience working with you and your family. One of your son's and I believe the other's name was Tom were great and the delivery went very smoothly. We have recently had some major renovations done to our home and it has been a frightening experience. I just wanted to say how pleased we were that you are the only people that did exactly what you promised you would do. Thank you.
- D. Goodwin from Broadbrook, CT

 

 

 

John, Scott Thank You so much for taking the initiative for correcting our situation with the doors at Heritage Hall East. It started by me contacting Julie and asking for a price on doors and a couple of ramps. Before I knew I got a reply from Julie informing me that the doors were going to be replaced at no cost. That is outstanding customer service. Julie has been great with getting me all the information and prices I needed. The doors were installed today by John and his assistant. The workmanship was done with professionalism. Again Thank You.
- Mac Costa from Agawam, Ma.

 

 

 

My shed was just delivered and the men did a great job. Amazing work done with obstacles in the way and then have to turn it.. Great work..
- Corrinne W. from Springfield, MA

 

 

 

I wanted to Thank you and your crew for the great job of the support /design and installation of my custom built garage. When I was shopping around for this project and had contacted quite a few builders I felt very comfortable with your and your staff that you were the best for this job and I was right. After talking to the other contractors they had concerns about making the garage to match my house which that is what I wanted, but you and your staff made that possible. Thank You!
- Thomas Laramee

 

 

 

I can't tell you how pleased I am that I ordered my shed from Skip's. The order process was smooth in spite of several custom details. The shed looks great and the manufacturing workmanship is excellent. The delivery was flawless. Thank you! Please thank "the guys."
- Wendy Stayman from Conway, MA

 

 

 

Don, Thank-you for the great customer service with the shed and furniture. The crew from Springfield was polite and very professional in building my shed. It was a real pleasure dealing with Skips and I would highly recommend you to anyone looking for a shed or outdoor furniture.
- Kevin Preston from Worcester, Ma

 

 

 

Hello- sorry 2 bug u but just wanted 2 thank u all again 4 taking the job & the chance moving moms’ shed. She’s thrilled! All tied down on new sill. Generator going in 2day. THANKS!
- Diane

 

 

 

We recently purchased a barn shed from Skip's and can't say enough good things about them! Everyone we dealt with was extremely nice and very helpful. We love our new shed and would recommend Skip's for great customer service and quality. Thank you Skip's!
- Colleen & Todd from Easthampton, Mass

 

It's a heartwarming experience when you come across a company that is still customer orientated.  We visited the home shows and fairs many times trying to decide on what kind of shed could replace our old garage.  We finally decided on a custom made shed provided by Skips.  They walked us through the process and stood by throughout and provided us with the shed of our dreams.  They responded professionally when our shed needed a little tweaking and we couldn't be happier with the end result.  The quality, workmanship and affordability is outstanding.  We can't thank Tina enough for all the hard work and dedication that she put in making our dreams come true.  - Peter & Kim Clark from Keene, NH

 

I have been an avid home brewer for many years, but was banished to the garage by my wife because she said I was taking up too much space in the house.  I dreamed of having a two story barn to call my own, but was unsure if it would be even possible or affordable.  Over the course of a couple weeks, I decided the Williamsburg was the perfect home for my home brewery.  At each step of the researching and ordering process, I received superb customer service.  From selecting the extra details, through delivery and installation.  Skip's service was nothing short of spectacular.  I even received a follow up call a couple days after completion to ensure my satisfaction.  I have recommended to my friends and co-workers to visit Skip's for their next purchase, as they won't be disappointed!  Additionally, I did order a matching shed, but use it for the lawn mowers and yard furniture.  Thank you Skip's for demonstrating that customer service is still alive and well!  - Adam Jason from Farmington, CT

 

The shed looks great.  What a fantastic job the guys did with the site prep and delivery.  I would highly recommend Skip's to everyone I know.  I am very pleased. - D. Davis from Springfield, MA

 

I wanted to let you know what a great job your guys did with my new shed.  I really appreciate that you coordinated everything to make the entire process run smoothly.  Your guys did a fantastic job, between taking out the old shed and deliverying the new one.  They were all professional and courteous which made for an all around great experience.  I will continue to recommend your company to all of my friends and family and let them know that you are the best at what you do. - Don Dellagiustina from West Springfield, Ma

 

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